Refunds

Everything you need to know about cancellations, postponements and donations.

4 articles in this collection
Written by Max Seffelaar and Andy Greenwood

How do I opt out of Upgraded Refund Terms in my shops?

In this guide, you’ll read how to turn off the Upgraded Refund Terms option for your ticket buyers in your shops.

Written by Andy Greenwood
Updated over a week ago

How do I refund a ticket buyer?

In this guide, you’ll read how to refund your ticket buyers per order, per ticket or per product.

Written by Max Seffelaar
Updated over a week ago

How do I reschedule my event?

Find out how to reschedule your event and offer your ticket buyers refunds or the chance to make donations.

Written by Max Seffelaar
Updated over a week ago

How do I cancel my event and refund my ticket buyers?

Find out how to conduct a full refund of your cancelled event and allow your ticket buyers to make donations.

Written by Max Seffelaar
Updated over a week ago