Message #2 (Update (24-03-2020):


The Dutch government has produced a thick new package of new measures to help tackle the coronavirus. The earlier measures are being expanded on, and sadly that has consequences for the events industry.

Whereas events of up to 100 visitors were permitted until the 6th of April, this measure is being tightened. As of two days ago, all events - regardless of the number of visitors - have been banned until the 1st of June.

I have bought a ticket for an event that needs to be cancelled, what now?

Wait for communication by the organiser. There are different ways for an organiser to handle this. We at Eventix will support the organisers in their handling of this situation, but it’s up to the organisers themselves whether ticket buyers will be refunded or how.

I haven’t heard anything from the organiser yet, how can that be?

Please be patient in these difficult times. Cancelling an event often leads to a lot of extra work and stress, so we ask fans of events to remain patient when it comes to waiting for communication by the organiser.

Can I purchase a ticket for an event after the 1st of June?

In principle, yes. The ban is only running until the 1st of June.

How can I help the event that I wanted to attend?

In some cases, you’ll be able to help by not requesting a refund for the money spent on your ticket. You can imagine that the organiser has already incurred plenty of costs. By donating your ticket money, you can help the organiser to keep their business afloat so they can organise their event again in the future. 

Message #1 (12-03-2020):

We’ve just received news that all events in the Netherlands, with over 100 visitors and taking place between now and the 31st of March, must be cancelled. Due to these developments, we want to use this page to keep you informed about any news and updates in the form of an FAQ and answers for visitors:

I have bought a ticket for an event that needs to be cancelled, what now?

Wait for communication by the organiser. There are different ways for an organiser to handle this. We at Eventix will support the organisers in their handling of this situation, but it’s up to the organisers themselves, how and if ticket buyers will be refunded.

I haven’t heard anything from the organiser yet, how can that be?

Please be patient. We're sure you understand that cancelling an event often leads to a lot of extra work and stress. Therefore, we ask fans of events to remain patient when it comes to waiting for communication by the organiser.

Can I purchase a ticket for an event after the 31st of March?

In principle, yes. The ban is only running until the 31st of March.

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