How do I create an export?
It’s all about managing your exportations
1. Go to your ‘Dashboard’, click on ‘Tools’ and then select ‘Exports’.
2. This page is where you will be able to manage your exports or create a new one. If you have never made an export before you will be prompted to create a new export and can skip to the next step. However, if you currently see a list of your existing exports, simply click on ‘New’ towards the top-right of the screen.
3. You will now be able to create a new export. The first thing to do is to give your export a clear name.
EVENTIX TIP: Give your event a distinctive name which specifies the date or theme of the event (e.g. Test Festival 25-10-2018). By doing so you will be better equipped to find your event’s exports.
4. Now you will need to select the event(s) that you would like to export. To do so, toggle on the event you want data from in the drop-down box beside ‘Events’.
5. You can receive information from your exports in seven different ways:
Orders: Receive information about each placed orders.
Tickets: Receive information about each purchased tickets.
Orders & Tickets: Receive information about placed orders and purchased tickets. (The difference between Orders and Tickets is that Orders give you information about the booker, however, bookers can purchase multiple tickets, whereas Tickets give you information per purchased ticket.)
Orders & Tickets & Products: Receive information about placed orders, purchased tickets and purchased (optional) products. (By optional products we, mean ‘additional’ products such as camping tickets or passes for shuttle buses.)
Optional Products: Receive information about optional products which have been purchased during the ordering process.
Direct Mail: Receive all the e-mail addresses of attendees.
Ticket Scan Results: Receive information about the scan results during the event.
Order Location: Receive information about which cities orders have been placed from. This can be incredibly useful if you would like to advertise through Facebook; if you are expecting to sell a lot of tickets in a certain city but the actual sales don’t reflect that, you can adapt your advertising campaign in response.
6. The next step is to choose the file type that you would like to receive the export in. The default file type is .xlsx (Excel), however, you can choose for .csv if you are familiar with it and would prefer it. You can also choose to receive the export in both file types by toggling them both on.
7. Once you click on save you will be redirected (back) to the overview page where you can manage all your exports. On the right side of the screen, you can choose what file type you would like to download the export in, or whether you want to delete an outdated export.
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