It may well be the most important question you have as an organiser: “How do I create a ticket for my event?”. If you don’t have any tickets to sell then there won’t be any point in rolling out the red carpet for your visitors. In this guide, we will give you a brief summary of how you can create your tickets, what functions you will encounter, and what these functions have to offer.
How do I create a ticket?
Ticket one step at a time.
1. Go to the 'Dashboard', click on ‘Manage’ and then select ‘Events’.
2. You should see a list of the events you have created. If you have not yet created an event, then press ‘New event’ in the top-right corner. If you want to add or edit a ticket for an existing event click ‘Manage’.
3. On the left side of your screen, there are five icons, one of which is a ticket. If you click on it, you will be shown an overview of all the tickets for the event. If you have not yet created any tickets, click on ‘New ticket’. If you want to change an existing ticket, simply click on ‘edit’.
4. What you see now are the basic ticket options, using these you can easily make a ticket to add to your shop. We will go through each of these basic functions below and show you how you can use them to create your tickets.
Name: This is the name that the customers will see in the shop. This could be something along the lines of ‘Early Tix’, ‘Regular Tix’ and ‘Late Tix’. Ultimately it’s up to you to decide how to name your tickets.
Description: Make sure to give your tickets a clear description.
Price: Here you determine how much you want your ticket to cost.
VAT-percentage: Each type of ticket can have a different VAT or tax percentage attached to it, this needs to be in accordance with your national and local laws. Always consult an accountant about which exact tax bracket your event falls under.
Number of tickets: What amount of this particular type of ticket do you want to have available for your event? If you select ‘unlimited’ then we will decide the number of tickets available based on the capacity of the location of the event.
Status: This function allows you to manually decide when a ticket is sold-out. If you set this function to ‘automatic’ then your tickets will only be sold-out when the maximum capacity of the event has been reached.
Publicly available: Using this function you can decide whether your ticket can be seen by customers browsing your shop. If you switch this option off, then your ticket will not be available in your shop and cannot be purchased, until you manually add it later.
5. At this point, you are technically good to go. However, should you want to explore the more advanced ticket options, you can do so by selecting ‘More options’ in the top-right corner. You will now see a drop-down menu with different options. By clicking on any of the functions they will be toggled on and will appear in your options menu, by toggling them off in the drop-down menu they will disappear again. Again, as we go through each of these options, we will show you how they function and how they can help tailor your tickets to your needs.
For sale in increments of: Using this function, you can determine how many tickets will be added to, or removed from, the shopping cart when they press ‘+’ or ‘-’ in your ticket shop.
Available from: This function allows you to determine when a ticket will be available in your ticket shop. You have the option to determine both a beginning and an ending point for your ticket sales.
Minimum number of tickets per order: If you want to sell group tickets, then you can decide to set a minimum number of tickets per order. Click here for more information on this function.
Maximum number of tickets per order: This function allows you to set a maximum number of tickets that a visitor can purchase in a single order.
Countdown in shop: This option can be used to set a countdown timer in the shop, letting visitors to the shop know exactly when particular tickets will become available. The standard time is 15 minutes, however, you can adjust this manually to suit your own needs.
Available in shops: This option allows you to select which shops and what events you want your tickets to be available for. It’s entirely possible that you want a certain ticket type to be available for more than one of your events. Once you have activated this function, you can select the ticket shops you want the tickets to be available in from the drop-down menu.
Additional ticket information: You can use this option to select the information customers need to fill out when they place an order. There are a lot of fields available in the drop-down menu; if you want to know more about the options, check out this guide.
EVENTIX TIP: Using the ‘Additional ticket information’ function, you can request visitors to enter their ‘First name’ and ‘Last name’. This can be an effective tool if you want to have as much information as possible about your guests, thus reducing the risk of fraud.
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